Can I get a Refund / Exchange / Return ?
EHPlabs will accept the return of products that have been supplied incorrectly by EHPlabs and can exchange any which are faulty/damaged upon receipt.
Let us know, within 5 business days of receiving an order, if you need to return/exchange an item.
Products must be returned in their original, undamaged, sealed packaging, with the original packing slip and must be in a re-saleable condition.
Get in touch with our support team at contact@EHPLabs.com, or via live webchat, if you need to arrange a return.
It is the customer’s responsibility to ensure that items are returned safely.
Unfortunately, EHPlabs is unable to take responsibility for items lost in transit.
We recommend selecting a carrier who can provide tracking.
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